Summary: Sbaje respects your privacy. We collect only what's necessary, never sell your data, and store it with the highest level of security.
1. Introduction
Sbaje online gaming platform ("Sbaje", "we", "us") places the highest priority on protecting your personal information. This Privacy Policy ("Policy") explains what data we collect, how we use it, and how we keep it secure.
By using the Sbaje website or mobile app, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Policy applies to:
- For users of the Sbaje website (sbaje.im).
- For Sbaje mobile application users.
- For users who contact Sbaje's customer support.
- For participants in Sbaje promotional activities.
2. What Information We Collect
Sbaje may collect the following types of information from you:
| Data Type |
Details |
Reason for Collection |
| Identity Information |
Name, Date of Birth, National ID Number |
Age Verification, KYC |
| Contact Information |
Mobile number, email address |
Account Communications |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing |
| Device Information |
IP Address, Device Model, Browser |
Security & Fraud Prevention |
| Gaming Activity |
Betting history, game preferences, session duration |
Service Improvement |
We never collect your full payment card number or bank password. Payment details are processed through a secure third-party gateway.
3. How Information Is Collected
Sbaje collects your information through several methods:
- Information You Provide Directly: What you provide during registration, KYC verification, support contact, and payment.
- Automatically Collected: While you use the platform, your device, browser, IP address, and activity logs are automatically recorded.
- Cookies & Tracking Technologies: Browsing behavior may be collected via cookies and similar technologies during your visit to the website.
- From Third Parties: Information received from payment providers or identity verification agencies.
Sbaje never collects your information without your knowledge or consent. Every piece of data collected has a clear and specific purpose.
4. Use of Information
Sbaje uses your information for the following purposes:
- To create and manage your account and verify your identity.
- To process deposits, withdrawals, and other financial transactions.
- To provide customer support and resolve any complaints you may have.
- To prevent fraud, money laundering, and other illegal activities.
- To personalize your gaming experience and send you relevant offers.
- To improve the quality of our platform and services.
- To comply with legal obligations and regulatory requirements.
- To support the implementation of our responsible gaming policy.
Marketing Communications: We may send you promotional messages. However, you can opt out at any time. Even after opting out, you will continue to receive essential transaction-related notifications.
5. Data Sharing Policy
Sbaje does not sell or rent your personal information to third parties. However, data may be shared in certain specific circumstances:
- Service Provider: With payment processors, identity verification providers, and technology service partners, strictly for the purposes of their respective services.
- When Required by Law: In response to a court order, government directive, or lawful request from a law enforcement authority.
- To Prevent Fraud: Security information may be shared with industry bodies focused on preventing online fraud.
- Business Changes: Data may be transferred in the event of a company merger or acquisition, but this Privacy Policy will continue to apply.
Before sharing data with any third party, Sbaje ensures they uphold the same standard of privacy protection. No information is shared beyond what is contractually agreed.
6. Data Security Measures
Sbaje uses industry-leading technology to protect your information. Our security measures include:
- TLS 1.3 encryption protocol is used for all data transfers.
- AES-256 encryption applied to all stored data.
- Regular security audits and penetration testing.
- Strict access controls — only authorized personnel can view personal information.
- 24/7 real-time monitoring system to detect suspicious activity.
- A process for notifying affected members within 72 hours in the event of a data breach.
Your Role: Regardless of the protections Sbaje provides, keep your password strong and never share it with anyone. If you receive a suspicious login alert, change your password immediately.
7. Cookies & Tracking Technologies
Sbaje uses several types of cookies to enhance your experience:
- Essential Cookies: These cookies are essential for maintaining your login session and keeping core site functions running. They cannot be disabled.
- Performance Cookies: Used to analyze how the site is being used and to improve performance.
- Functionality Cookies: Used to remember your preferences (language, layout).
- Marketing Cookies: May be used to show you relevant ads. You can opt out of these at any time.
You can manage cookies through your browser settings. However, disabling all cookies may prevent some key features of Sbaje from functioning properly.
8. Data Retention Period
Sbaje does not retain your information longer than necessary:
- Account Information: For the duration of the active account and up to 5 years after closure for legal purposes.
- Financial Transaction Records: Up to 7 years as required by legal obligations.
- Gaming Logs: Up to 2 years for security and dispute resolution purposes.
- Support Contact: Deleted 6 months after the issue is resolved.
- Marketing Information: Deleted immediately upon opt-out.
Once the designated retention period has passed, your data is securely deleted or anonymized so that you can no longer be identified.
9. Your Rights
Every registered member on Sbaje has the following rights regarding their personal information:
- Right to Know: You have the right to know what information we hold about you and how we use it.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
- Right to Restrict Processing: You may request that your data be restricted from use for specific purposes.
- Right to Portability: You may request a copy of your data in a machine-readable format.
- Right to Object: You may object to marketing communications and certain types of data processing.
To exercise these rights, support@sbaje.im email us. Sbaje typically responds to such requests within 30 days.
10. Children's Privacy
Sbaje strictly does not collect or process information from anyone under the age of 18. Our platform is intended exclusively for adults.
- Age is verified at the time of registration.
- Any account found to belong to a minor is immediately suspended and all associated data is deleted.
- If a parent or guardian believes their child has created an account, please notify us immediately.
For Parents: If you suspect your child is using Sbaje, support@sbaje.imto get in touch. We'll take prompt action.
11. Policy Changes
Sbaje may update this Privacy Policy when necessary. In the event of changes, we will take the following steps:
- Registered members will be notified by email or SMS before any significant changes take effect.
- Updated policies will be published on this page, with the date at the top revised accordingly.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend reviewing this page regularly, especially when major updates are made.